Privacy Policy

Who we are

FAIRDEAL HOUSEWARES LIMITED (“we”, “us”) operates the website at fairdealhouse.shop. We are the data controller for the personal data described in this policy. You can reach us at support@fairdealhouse.shop.

Data we collect

• Contact details you give us, such as your name, email address and phone number.
• Order and enquiry details, such as the items you ask about and your delivery address.
• Messages you send through our contact form or by email.
• Basic technical data, such as your device type and pages visited, collected to keep the site working.

How we use your data

• To respond to your enquiries and arrange orders, delivery and returns.
• To keep records required for tax, accounting and consumer-law purposes.
• To maintain the security and performance of our website.

Legal bases

We process your data to take steps at your request before entering a contract and to perform that contract, to comply with our legal obligations, and for our legitimate interests in running the business responsibly.

Sharing your data

We share data only where needed: with delivery carriers to fulfil orders, with service providers who host this website, and with professional advisers or authorities where required by law. We do not sell your personal data.

Keeping your data

We keep personal data only as long as necessary for the purposes above, including legal and accounting requirements, after which it is securely deleted.

Your rights

Under UK data protection law you may request access to your data, correction, deletion, or restriction of processing, and you may object to certain processing. To exercise these rights, email support@fairdealhouse.shop. You also have the right to complain to the Information Commissioner’s Office (ICO).

Cookies

We use only essential cookies needed to operate the site and remember your preferences. We do not use the site to run advertising profiles.

Contact

FAIRDEAL HOUSEWARES LIMITED, 103 High Street, Waltham Cross, Hertfordshire, EN8 7AN. Email support@fairdealhouse.shop or call +44 7363374604.